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Privacy Policy

Effective Date: April 2026

Stump Smith("we," "us," or "our") operates the website at stumpsmith.skanestrategies.com. This Privacy Policy describes how we collect, use, and protect your information when you use our website and services.

Information We Collect

When you use our scheduling request form, we collect: your full name, company name, phone number, email address, job address, preferred scheduling date and time window, stump details (count, size, add-ons), and any access notes you provide.

We do not use cookies for tracking. We do not collect information automatically beyond what is standard for web server operation (IP address, browser type, pages visited).

How We Use Your Information

We use the information you provide solely to process your scheduling request, create a calendar event for our team, and contact you to confirm your appointment. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Your scheduling request data is processed through n8n (a self-hosted automation tool on our server) and stored as a Google Calendar event. Google's privacy policy applies to data stored in Google Calendar. Our service area map is provided by Google Maps.

Data Retention

We retain your scheduling request data as Google Calendar events for as long as needed to fulfill the service. You may request deletion of your data by contacting us.

Security

We use HTTPS encryption for all data transmitted between your browser and our server. Our server is secured with firewall rules, SSH key authentication, and regular security updates.

Contact

If you have questions about this privacy policy, contact us at (760) 845-3676.